Manage orders with context.
Centralize marketplace orders, fulfillment status, shipment records, and exceptions so teams can follow up from the same operational workspace.
ORDERS, CONNECTED
Every order. One connected operation.
SynC OMS brings marketplace orders, product data, inventory, fulfillment, and shipments into one operational workspace. Give your team the context to manage daily demand and follow each order through execution.
Built for marketplace operators and fulfillment teams, it combines account-scoped controls with reporting, audit history, and exception handling, so teams can see what happened and what needs attention.
Product
SynC AI OMS
Focus
Order management
Built for
Fulfillment teams
Connects
Operational systems
Visibility
Order lifecycle
Purpose
Simpler workflows
HOW IT WORKS
From incoming orders to the next step.
When orders are spread across platforms, spreadsheets, and messages, even a simple status update becomes extra work. An OMS gives your team a shared starting point for managing daily demand.
Import orders and stock signals, apply account and warehouse rules, coordinate fulfillment and shipping, then review sync status and audit history when an issue needs investigation.
- Import orders, product records, and stock updates.
- Apply account rules, inventory logic, and warehouse policies.
- Coordinate fulfillment, carrier decisions, and shipment updates.
- Review exceptions, reports, sync status, and audit history.
Keep stock and products connected.
Manage warehouse quantities, reservations, transfers, and reconciliation alongside SKUs, product attributes, kits, and channel properties.
Coordinate every handoff.
Bring order routing, warehouse handoff, carrier policies, shipment creation, and tracking into a connected execution flow.
Understand what needs action.
Explore orders, inventory, fulfillment, and shipping with filters, trends, exportable summaries, and audit history for operational follow-up.
Connect your commerce stack.
Bring together Amazon, Walmart, eBay, Wayfair, Shopify, and WooCommerce, with warehouse and shipping connections including Extensiv, Sellercloud, and ShipStation.
Resolve issues in context.
Track support requests and fulfillment exceptions with priority, SLA visibility, assignments, internal notes, and resolution history.
OPERATIONAL VALUE
Less manual follow-up. More operational clarity.
A connected order workflow helps teams spend less time searching for information and more time resolving the issues that matter. Shared visibility makes handoffs between sales, support, and fulfillment easier to follow.
Start with the workflows your operation needs today, then plan the next integrations and improvements around your business priorities.
FAQ
Frequently asked questions
Explore how an OMS fits into your operation, and talk to us about your systems and requirements.
SynC OMS is designed for marketplace operators and fulfillment teams managing orders across channels, companies, and warehouses. Account-scoped workflows help keep each operation’s data and business rules organized.
An OMS coordinates the order lifecycle across channels and fulfillment steps. A WMS focuses on warehouse execution, such as receiving, storage, picking, and packing. The two can work together as part of a connected operation.
SynC OMS lists connections for Amazon, Walmart, eBay, Wayfair, Shopify, WooCommerce, Extensiv, Sellercloud, ShipStation, FedEx, UPS, and USPS. We review your accounts and workflows to define the integration scope for your operation.
We work with your team to understand order stages, business rules, and handoffs. Together, we define the configuration and development needed to support your processes.
Tell us about your channels, order volume, warehouses, and integration needs. The SynC OMS team will map the setup with you and define an implementation scope and quote.
YOUR NEXT CHAPTER
Talk about your OMS Let’s connect your order operation.
Tell us where the friction is. We’ll help you map the next step.